Senior Endpoint Engineer (macOS)

Job Description

At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are expanding our Endpoint Engineering capability to design, operate, and scale the enterprise macOS platform within a Microsoft Azure / Intune–driven ecosystem.

This role will take ownership of the macOS platform in the EU region, working as part of a global Apple engineering practice. The position focuses on platform engineering, security, automation, lifecycle management, and comprehensive macOS troubleshooting, with close collaboration across Windows, Security, and Identity teams.

Key Responsibilities

Apple Platform Engineering (macOS)

• Own and operate the enterprise macOS platform for the EU region
• Design and evolve macOS management using Jamf Pro (cloud)
• Develop and maintain configuration profiles, security baselines, compliance policies, and restrictions
• Package, deploy, and maintain applications using PKG, scripts, and Jamf workflows
• Continuously improve enrollment, patching, and software delivery processes
• Ensure Jamf scoping, automation, and standards remain clean, scalable, and sustainable

Security, Compliance & Troubleshooting

• Implement and maintain macOS security controls aligned with corporate requirements
• Manage FileVault, PPPC, system extensions, and OS-level security settings
• Deploy and maintain VPN, DLP, endpoint security agents, and proxy configurations on macOS
• Troubleshoot all types of macOS platform issues, including:
  • Network, proxy, and VPN issues
  • Permissions, file system, and access errors
  • Software deployment and patch failures
  • Configuration and profile conflicts
  • System or application errors affecting users or compliance
• Ensure macOS compliance and operational health is accurately reflected in Azure AD / Intune reporting

Microsoft Environment

• Operate within a Microsoft-first environment using Azure AD, Intune, and Microsoft 365
• Maintain and monitor the existing Jamf Pro integration with Azure AD and Intune for identity, SSO, and compliance reporting
• Work closely with Windows and Identity teams on shared authentication and compliance workflows
• Ensure macOS devices continue to meet Azure Conditional Access and corporate compliance requirements

Global Collaboration

• Collaborate with a globally distributed Apple engineering team to align standards, architecture, and best practices
• Contribute to global roadmaps, platform improvements, and technical decision-making
• Act as the primary macOS engineering presence during EU business hours

Apple Business Manager / iOS

• Provide advisory input on Apple Business Manager and iOS when required
• Support troubleshooting and resolution of cross-platform issues between macOS and iOS
• Collaborate with the Mobility team on application deployment, compliance, and integration with Jamf Pro
• Help ensure smooth operation of macOS and iOS interactions, including profiles, restrictions, and shared services

Required Skills & Experience

• Strong hands-on experience managing macOS in enterprise environments
• Deep knowledge of Jamf Pro, including automation, scripting, and troubleshooting
• Strong understanding of macOS security and privacy controls
• Proven ability to design, operate, and scale Apple management solutions
• Extensive experience troubleshooting macOS platforms across network, system, application, and security layers
• Ability to work independently while collaborating across regions and time zones

Nice to Have

• Experience with Azure AD and Microsoft Intune
• Familiarity with Windows and Microsoft 365 environments
• Experience working in regulated or security-focused environments